Dan, the owner of beardandbones.co.uk, has many a happy customer but is challenged by the fact that less than 1% of those customers leave reviews.
We know reviews are critical for customers to get to know the products and services because that helps instil in them the confidence that they need to make a purchase. A lack of reviews can quickly stunt the growth of businesses.
Dan has a transparent and friendly relationship with this Instagram followers/ customers and shares his challenge of acquiring customer reviews while being careful not to bombard and or spam them with emails.
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